Return Policy

RETURN POLICY

We’re bummed if you're not 100% satisfied with the items you received, and we have made the returns so easy for you!

 

 

Returns And Exchanges 

 

Return items locally and easily: Start A Free Return

1) Get the return code or label,

2) wait for door-to-door pickup service or take your package to the designated service point and,

3) lastly, wait for the local warehouse to confirm receipt of your returned package.

 

Service Scope

You can return your items within 30 days of receipt of your shipment.

• Not all countries have Free Return service. At present, supported countries include the mainland territories of the United States, Canada, Australia, United Kingdom, France, Spain, Germany, Russia, South Korea, Saudi Arabia, UAE, Italy, Netherlands, Poland, Brazil and Israel.
• In addition, not all products on TgcBoutique.com include the Free Return service. we reserve the right to choose whether or not to offer this extra service.

Return Shipment Policy

Returning packages via a designated local return service point or via a door-to-door pickup service can be FREE.
• Note: You can only enjoy one-time free local return for one order. If you initiate multiple return requests under an order, you can only enjoy the free local return service once, and other return requests can still enjoy local return service but you will have to cover the return shipping costs to the designated local return address. Therefore, please consider returning jointly the products to avoid paying that additional shipping cost.


 

Similarly, TGC Boutique reserves the right to refuse service to any customer or entity, due to similar actions as noted above.

 

 

Shoe Return Policy

We accept shoe returns up to 30 days after delivery of your order so long as the shoes are unworn, show no signs of wear, and are returned in their original packaging along with the original packing slip.

 

 

Reserved Rights Regarding Returns

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

  • An irregular or excessive returns history indicative of "wardrobing;"

  • An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or

  • Potential fraudulent or criminal activity.

Similarly, we reserve the right to refuse service (both in-store and online) to any customer or entity, due to similar actions as noted above.

Non-TGC Boutique items sent to our Distribution Center will be discarded upon receipt.

 

WAS THIS HELPFUL?